Current website version: 221.202608012024
August 1, 2026 version
These Terms of Use govern access to and use of www.vetofish.com and its different language versions.
Accessing the website implies acceptance of these Terms of Use. When a user orders a service, the General Terms of Sale and, for veterinary services, the General Terms for Veterinary Services also apply.
1. Website publisher
The site is published by:
VETOFISH SELARL
Private practice company with limited liability
7 rue de la Salamandre
13220 Châteauneuf-les-Martigues
France
- SIRET: 489 800 359 00023
- Intracommunity VAT: FR81 489800359
- Telephone: +33 (0)4 42 49 62 19
- Email: contact@vetofish.com
Information relating to the direction of publication, hosting and other mandatory notices appears in the Legal notices.
2. Purpose of the site
The site presents in particular:
- Vetofish and its areas of intervention;
- its veterinary, scientific, technical and training services;
- information relating to the health, welfare and management of aquatic animals;
- news, documentary resources, regulatory texts, definitions and answers to frequently asked questions;
- forms allowing you to contact Vetofish, send a request or request a service.
The contents of the site have a general purpose of information and presentation of Vetofish’s activities.
3. Absence of veterinary consultation by the sole use of the site
Consultation of the contents of the site does not constitute a veterinary consultation, a diagnosis, a prescription, a treatment contract or an opinion adapted to a particular situation.
The information published does not replace the examination of animals, the analysis of their environment, the study of their health history or the intervention of a competent veterinarian.
Sending a message, a form, a photograph, a video or an analysis result does not, in itself, create a care relationship and does not guarantee that Vetofish will be able to intervene.
No processing should be undertaken, modified or interrupted solely on the basis of general content published on the site.
4. Emergencies
The site and its forms do not constitute a permanently available emergency regulation system.
In the event of a situation requiring immediate attention, the user must directly contact a veterinarian or a healthcare establishment with the appropriate skills and equipment.
When a regulated disease is suspected, the user must also comply with notification obligations and contact the relevant health authorities.
5. Access to the site
The site is normally accessible without creating an account, subject to spaces or services which may require identification.
Vetofish strives to ensure reasonable access to the site, but does not guarantee permanent or error-free availability.
Access may be interrupted or limited in particular for maintenance, security or updating operations, in the event of a technical incident or for any cause independent of Vetofish.
Vetofish may modify, suspend or delete a functionality or content without this giving rise to the right to compensation, subject to the contractual services already ordered.
6. Fair use of the site
The user undertakes to use the site lawfully, fairly and in accordance with its purpose.
In particular, he is prohibited from:
- attempt to gain unauthorized access to a space, account, server or data;
- disrupt the operation or security of the site;
- to introduce a malicious program, a dangerous file or illicit content;
- use the site to impersonate an identity or transmit misleading information;
- massively collect content or data by unauthorized automated means;
- to divert forms for canvassing, advertising or mass mailing purposes;
- to infringe the rights of Vetofish or third parties.
Vetofish may block access, delete transmitted content or report behavior to the authorities when abusive or illicit use is noted.
7. Forms and information transmitted
The user ensures that they provide accurate, relevant and up-to-date information.
He must only transmit the data necessary to process his request. In particular, it avoids communicating sensitive or confidential data without necessity.
When transmitting information on behalf of an establishment, owner or keeper of animals, he declares that he is authorized to do so.
The transmitted files must be free of malware and must not infringe the rights of third parties.
Vetofish may request additional information before responding or offering a service.
8. Content transmitted by the user
The user remains responsible for the texts, documents, photographs, videos, results and other content that he transmits.
He guarantees that he has the necessary rights or authorizations to communicate them to Vetofish and, where applicable, to allow their processing as part of the request.
The transmission of content does not authorize Vetofish to publish it freely. Any use for communication, training or publication purposes is carried out after anonymization or with appropriate authorization, unless otherwise required by law.
Vetofish may retain the content necessary for managing the request, providing the service, monitoring the file or complying with its legal obligations.
9. Quality and updating of information
Vetofish takes particular care with the quality of the content published, but does not guarantee that all the information is exhaustive, error-free or constantly up to date.
Scientific knowledge, professional recommendations, regulatory texts, contact details, external links and practices may evolve.
The date of publication or update of content must be taken into account. The user is invited to check official texts and seek professional advice before making an important decision.
When an error is reported, Vetofish may correct, supplement or remove the content concerned.
10. Regulatory and scientific content
The regulatory texts, decisions, recommendations or scientific publications presented on the site can be summarized, explained or commented on.
These presentations do not replace the official versions, which alone are authentic, nor a legal analysis adapted to a particular situation.
Links to Légifrance, EUR-Lex, public authorities, scientific journals or publishing organizations provide access, where possible, to reference sources.
11. Links to third party sites
The site may contain links to services, publications or sites operated by third parties.
Vetofish does not continuously monitor these resources and cannot guarantee their availability, security, accuracy, or data protection practices.
The existence of a link does not necessarily constitute a recommendation, partnership or approval of all the contents of the third-party site.
The user consults these resources under their own responsibility and according to their own conditions of use.
12. Intellectual property
Unless otherwise stated, the structure of the site and its contents — in particular the texts, photographs, illustrations, videos, graphics, icons, documentary bases, layouts, logos and distinctive elements — are protected by the intellectual property rights held by Vetofish or its licensors.
Consultation and printing of extracts for personal, internal professional, educational or reasonable documentary use are authorized subject to:
- not to modify the content;
- not to distort its meaning;
- to clearly mention Vetofish and the address of the source page;
- to respect the rights of authors and third parties.
Any substantial reproduction, database extraction, adaptation, republication, public distribution or commercial exploitation requires prior written authorization, except in legal exceptions.
The VETOFISH brand, logos and distinctive signs cannot be used in such a way as to create confusion about the origin, partnership or approval of content or a service.
13. SEO and links to Vetofish
The creation of a simple link to a public page of the site is authorized when it does not harm the image of Vetofish, does not create confusion about the origin of the content and does not integrate the page in a frame masking its address or its environment.
Vetofish may request the removal of a link that is misleading, illicit, harmful or associated with content incompatible with veterinary professional rules.
The automated or systematic recovery of content, flows or data requires prior agreement.
14. Liability
The user remains responsible for the use he makes of the site and the decisions taken based on its content.
Vetofish cannot be held responsible for damage resulting exclusively from:
- an erroneous interpretation of general information;
- the use of old or incomplete content without verification;
- the absence of consultation with a competent professional;
- a technical incompatibility specific to the user’s equipment;
- from a third-party site;
- of an event reasonably beyond its control.
No provision of these Terms of Use is intended to exclude liability which could not legally be excluded.
The services ordered from Vetofish are governed by the Terms of Sale, the Veterinary Service Terms and any special conditions, and not solely by the present Terms of Use.
15. Personal data
The processing of personal data carried out when using the site is described in the Privacy Policy.
This policy specifies in particular the purposes of the processing, their legal bases, the recipients, the retention periods and the rights of individuals.
Any request relating to personal data can be addressed to contact@vetofish.com.
16. Cookies and audience measurement
Information relating to cookies, trackers and audience measurement tools used on the site appears in the Privacy Policy or in the preference management tool when consent is required.
The user can configure their browser or the settings offered by the site, subject to the tracers strictly necessary for its operation.
17. Reporting an error or illegal content
Any errors, vulnerabilities, rights violations or potentially illicit content may be reported to:
The report must make it possible to precisely identify the page or content concerned and explain the difficulty encountered.
Vetofish reviews the report and takes the action it deems appropriate.
18. Modification of Terms of Use
Vetofish may modify these Terms of Use to take into account developments in the site, its services, regulations or its practices.
The applicable version is that published on the site on the date of consultation.
19. Applicable law
These Terms of Use are subject to French law.
Any dispute relating to the use of the site is first subject to an attempt at amicable resolution. Failing this, it falls under the jurisdiction of the competent courts according to the applicable legal rules.