How to send a sample for analysis?
Before sending a sample to Vetofish in France, contact the laboratory to confirm availability and arrange prompt receipt. Choose the collection and dispatch day around the delivery times and receiving days described below.
The time between collection and analysis must not exceed 24 hours. It is therefore necessary to send your samples immediately after collection and to use express delivery such as Chronopost delivery the next day before 1 p.m.:
- Ready-to-ship range in box format: packaging + postage. Purchase online (boutique.chronopost.fr) or at a post office;
- Chrono 13 range: postage only (label to stick on your own package). Purchase possible only online (www.chronopost.fr).
It is imperative that water samples reach us the next day. Review how to package a water sample for analysis before preparing the parcel:
- Before taking your sample, check with the post office where you will drop off the package, the maximum drop-off time for the packages Chronopost.
- Choose carefully the day on which you will take the sample: samples (water, fresh or frozen fish) should be sent to us only from Monday to Thursday (we are closed on Saturday) and not the day before a public holiday.
- Do not send your sample if we have not informed our laboratory in advance to ensure our availability.
- Your package must be sent to the address: VetoFish, 7 Rue de la Salamandre, 13220 Châteauneuf-les-Martigues, France.